Shipping & Handling
Processing of orders
We aim to pack and dispatch all goods purchased within 1 working day provided they are in stock. If the goods are out of stock we will provide notification and advise a date of delivery. Once goods have been dispatched you will receive a notification email containing tracking details if applicable. Goods are dispatched by the following methods
UK Orders
Royal Mail First Class recorded
We aim to deliver First Class letters the next working day after posting but can take a few extra days on occasion. Your goods will insured for up to £39, additional insurance is available on request. We use this option for all UK orders below £50 and below 2kg in weight.
APC couriers
This is a next day delivery service which offers tracking of parcels and comes with £50 of insurance. Additional insurance should the buyer request this. We use this for all UK orders above 2kg or £50 in value.
International orders
Royal mail Airmail
For items up to 2kg we use royal mail Airmail Small packet service. Airmail Small Packets to Western Europe takes from three days after posting, to Eastern Europe is from four days and to countries outside Europe from five days approximately. Royal mail uses an independent market research company to help maintain our delivery standards by monitoring delivery times to 21 countries.
DHL
For items over 2kg they will be dispatched with DHL and take the following delivery times
Western Europe in 2-3 working days
Eastern Europe in 3-4 working days
Rest of world in 4-5 working days
Goods come with £50 insurance and are fully trackable
Bulk orders
Orders of over 100kg in weight will be shipped using Fagan & Whalley distribution and will be delivered on a pallet. This takes 3 working days and goods are trackable and insured. International orders will require you to contact us to make suitable arrangements at admin@blackburndistributions.com
Shipping costs
The cost of shipping is calculated based on the products weight and the destination country but is grouped into UK, Western Europe, Eastern Europe and rest of the world. We make no profit on shipping, this is not how we operate and try to provide the cheapest and most reliable option in every case. As such we provide links to all our couriers websites so customer can check prices themselves or see if larger orders are more cost effective! We include insurance on all our shipping options as standard in line with the office of fair tradings recommendations.
UK Delivery
|
Service
|
Max Weight |
Couriers |
Delivery time |
Value of Insurance |
Tracking available |
Cutoff
time for booking |
Cost |
Suitable for |
|
0 to 699g
|
699g |
Royal Mail first class recorded |
1 working day |
£39 |
Proof of delivery |
14.00 |
£3.40 |
Small products
e.g
100g items |
|
700g to 1.9kg
|
1.9kg |
Royal Mail first class recorded |
1 working day |
£36 |
Proof of delivery |
14.00 |
£5.20 |
Larger products
e.g
1kg items |
|
2kg to 4.9kg
|
4.9kg |
APC couriers next day service |
Next day before 16.00 |
£50 |
Yes & proof of delivery |
11.00 |
£7.20 |
Multiple 1kg items or bulk products |
|
5kg to 25kg
|
25kg |
APC couriers next day service |
Next day before 16.00 |
£50 |
Yes & proof of delivery |
11.00 |
£
8.46
|
Heavy Items, drums and multiple bulk products
|
Western Europe
|
Service
|
Max Weight
|
Couriers
|
Delivery time
|
Value of Insurance
|
Tracking available
|
Cutoff
time for booking
|
Cost
|
Suitable for
|
|
0 to 400g
|
400g
|
Royal Mail Airmail
|
3-5 working days
|
£>39
|
Proof of delivery
|
11.00
|
£>2.99
|
Small items
Eg
100g products
|
|
400g to 1kg
|
1kg
|
Royal Mail Airmail
|
3-5 working days
|
£>39
|
Proof of delivery
|
11.00
|
£>7.49
|
Items from 15kg to 25kg
|
|
1.1kg to 10kg
|
10kg
|
DHL
|
2-3 working days
|
£50
|
Yes & proof delivery
|
11.00
|
£15.03
|
Multiple 1kg's and bulk powders
|
|
10kg to 25kg
|
25kg
|
DHL
|
2-3 working days
|
£50
|
Yes & proof of delivery
|
11.00
|
£23.97
|
25kg drums and bulk orders
|
Eastern Europe Delivery
|
Service
|
Max Weight
|
Couriers
|
Delivery time
|
Value of Insurance
|
Tracking available
|
Cutoff
time for booking
|
Cost
|
Suitable for
|
|
0 to 400g
|
400g
|
Royal Mail Airmail
|
3-5 working days
|
£39
|
Proof of delivery
|
11.00
|
£2.99
|
Small items
Eg
100g products
|
|
400g to 1kg
|
1kg
|
Royal Mail Airmail
|
3-5 working days
|
£39
|
Proof of delivery
|
11.00
|
£7.59
|
Items from 15kg to 25kg
|
|
1.1kg to 10kg
|
10kg
|
DHL
|
working days
|
£50
|
Yes & proof delivery
|
11.00
|
£19.46
|
Multiple 1kg's and bulk powders
|
|
10kg to 25kg
|
25kg
|
DHL
|
working days
|
£50
|
Yes & proof of delivery
|
11.00
|
£29.67
|
25kg drums and bulk orders
|
Rest Of World
|
Service
|
Max Weight
|
Couriers
|
Delivery time
|
Value of Insurance
|
Tracking available
|
Cutoff
time for booking
|
Cost
|
Suitable for
|
|
0 to 400g
|
400g
|
Royal Mail Airmail
|
3-5 working days
|
£39
|
Proof of delivery
|
11.00
|
£5.31
|
Small items
Eg
100g products
|
|
400g to 1kg
|
1kg
|
Royal Mail Airmail
|
3-5 working days
|
£39
|
Proof of delivery
|
11.00
|
£15.12
|
Items from 15kg to 25kg
|
|
1.1kg to 10kg
|
10kg
|
DHL
|
3-5 working days
|
£50
|
Yes & proof delivery
|
11.00
|
£39.76
|
Multiple 1kg's and bulk powders
|
|
10kg to 25kg
|
25kg
|
DHL
|
3-5 working days
|
£50
|
Yes & proof of delivery
|
11.00
|
£59.43
|
25kg drums and bulk orders
|
Please note we ship larger items and can arrange multiple item delivery with combined shipping, contact us to discuss your requirements.