My order contains a faulty item
If for some reason your order contains a faulty item please contact the sales team immediately on +44 (0)1282 613364 and they will assist you in returning the item. When we receive the item back we will replace the item, offer an alternative, offer a refund or in some cases send the item back to the manufacturer for repair. This however is not valid if the item has been opened. Please check our Returns Policy for more information relating to this.