How do I return an item?

Please see the Blackburn Distributions Returns Policy for details on how to return your item(s).

What is your returns policy?

You have the right to cancel the goods within 14 working days, known as the “cooling off” period which should be notified in writing.

How long does it take to process returns?

We aim to process any returns within 2 working days of receiving them.

How long will it be before I get an exchange?

After your return has been processed, as long as we have the exchange items in stock, you should receive them within 3 working days for UK orders and 14 days for international orders.

Who pays for return postage?

You are responsible for the cost of returning an item to us. If you are returning an item for a refund we will refund you the full amount MINUS the original delivery cost and will not reimburse the cost of you returning the item to us.

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