Your Account

Your Account frequently asked questions

How can I change my personal details?

Should you need to update your details, you can do so by logging in to your account.

How do I view my previous orders?

If you would like to view your order history, log into your account and on your account homepage you can follow the link to your order history.

How can I close my account?

If you would like to close your account then please contact us at [email protected] or phone us on +44 (0)1282 613364.

I am having problems accessing my account?

If you are having difficulty logging in to your account, first check the details you are entering are correct. If the details are correct try restarting your browser. If that fails please do not hesitate to contact us via email at [email protected] or phone us on +44 (0)1282 613364.

I have lost my password?

No problem, just click on "your account" at the top of the website and enter your email address in the forgotten password section. Click on the "remind me" button and you will receive your password in the email account you used to set up your account.

Please, mind that only logged in users can submit questions